NYT > Home Page: At Disney Parks, a Bracelet Meant to Build Loyalty (and Sales)

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At Disney Parks, a Bracelet Meant to Build Loyalty (and Sales)
Jan 7th 2013, 06:39

ORLANDO, Fla. — Imagine Walt Disney World with no entry turnstiles. Cash? Passé: Visitors would wear rubber bracelets encoded with credit card information, snapping up corn dogs and Mickey Mouse ears with a tap of the wrist. Smartphone alerts would signal when it is time to ride Space Mountain without standing in line.

A young guest tapping her MagicBand at a sensor to get into an attraction at Walt Disney World.

MagicBands will function as a room key, ticket and more.

Fantasyland? Hardly. It happens starting this spring.

Disney in the coming months plans to begin introducing a vacation management system called MyMagic+ that will drastically change the way Disney World visitors — some 30 million people a year — do just about everything.

The initiative is part of a broader effort, estimated by analysts to cost between $800 million and $1 billion to make visiting Disney parks less daunting and more amenable to modern consumer behavior. Disney is betting that happier guests will spend more money.

"If we can enhance the experience, more people will spend more of their leisure time with us," said Thomas O. Staggs, chairman of Disney Parks and Resorts.

The ambitious plan moves Disney deeper into the hotly debated terrain of personal data collection. Like most major companies, Disney wants to have as much information about its customers' preferences as it can get, so it can appeal to them more efficiently. The company already collects data to use in future sales campaigns, but parts of MyMagic+ will allow Disney for the first time to track guest behavior in minute detail.

Did you buy a balloon? What attractions did you ride and when? Did you shake Goofy's hand, but snub Snow White? If you fully use MyMagic+, databases will be watching, allowing Disney to refine its offerings and customize its marketing messages.

Disney is aware of potential privacy concerns, especially regarding children. The plan, which comes as the federal government is trying to strengthen online privacy protections, could be troublesome for a company that some consumers worry is already too controlling.

But Disney has decided that MyMagic+ is essential. The company must aggressively weave new technology into its parks — without damaging the sense of nostalgia on which the experience depends — or risk becoming irrelevant to future generations, Mr. Staggs said. From a business perspective, he added, MyMagic+ could be "transformational."

Aside from benefiting Disney's bottom line, the initiative could alter the global theme parks business. Disney is not the first vacation company to use wristbands equipped with radio frequency identification, or RFID, chips. Great Wolf Resorts, an operator of 11 water parks in North America, has been using them since 2006. But Disney's global parks operation, which has an estimated 121.4 million admissions a year and generates $12.9 billion in revenue, is so huge that it can greatly influence consumer behavior.

"When Disney makes a move, it moves the culture," said Steve Brown, chief operating officer for Lo-Q, a British company that provides line management and ticketing systems for theme parks and zoos.

Disney World guests currently plod through entrance turnstiles, redeeming paper tickets, and then decide what to ride; food and merchandise are bought with cash or credit cards. (Disney hotel key cards can also be used to charge items.) People race to FastPass kiosks, which dispense a limited number of free line-skipping tickets. But gridlock quickly sets in and most people wait. And wait.

In contrast, MyMagic+ will allow users of a new Web site and app — called My Disney Experience — to preselect three FastPasses before they leave home for rides or V.I.P. seating for parades, fireworks and character meet-and-greets. Orlando-bound guests can also preregister for RFID bracelets. These so-called MagicBands will function as room key, park ticket, FastPass and credit card.

MagicBands can also be encoded with all sorts of personal details, allowing for more personalized interaction with Disney employees. Before, the employee playing Cinderella could say hello only in a general way. Now — if parents opt in — hidden sensors will read MagicBand data, providing information needed for a personalized greeting: "Hi, Angie," the character might say without prompting. "I understand it's your birthday."

The data will also be used to make waiting areas for rides ("scene ones" in Disney parlance) less of a drag. A new Magic Kingdom ride called Under the Sea, for instance, features a robotic version of Scuttle the sea gull from "The Little Mermaid" that will be able to chitchat with MagicBand wearers.

"We want to take experiences that are more passive and make them as interactive as possible — moving from, 'Cool, look at that talking bird,' to 'Wow, amazing, that bird is talking directly to me,' " said Bruce Vaughn, chief creative executive for Walt Disney Imagineering.

Guests will not be forced to use the MagicBand system, and people who do try it will decide how much information to share. An online options menu, for instance, will offer various controls: Do you want park employees to know your name? Do you want Disney to send you special offers when you get home? What about during your stay?

"I may walk in and feel good about giving information about myself and my wife, but maybe we don't want to give much about the children," Mr. Staggs said. Still, once using the MagicBand, even if selecting the most restrictive settings, Disney sensors will gather general information about how the visitor uses the park.

Rumors about MyMagic+ have been circulating on Disney fan blogs for months and offer a window into the likely debate over the service.

"Although I know this type of technology is making its way into every facet of life, it still makes me feel a bit creeped out," wrote Jayne Townsley on StitchKingdom.com.

Pam Falcioni, another StitchKingdom user, had the opposite response. "I think it sounds awesome," she wrote, adding, "As far as 'Big Brother' watching over us as we wander the parks, anyone worried about 'real' privacy wouldn't be wandering around a theme park full of security cameras."

The logistical challenges involved in pulling this off are extensive. Disney has 60,000 employees here and many must be retrained to use new technology. Already, Disney has installed free Wi-Fi at Disney World, a 40-square-mile area, so smartphone users can access the My Disney Experience app more readily. And all of the new procedures must be communicated to Super Bowl-size crowds daily.

What happens if your MagicBand is lost or stolen? Park employees will be trained to deactivate them or guests can use the My Disney Experience app, a Disney spokeswoman said. As a safety precaution, Disney will also require guests to enter a PIN when using the wristbands to make purchases of $50 or more. "The bands themselves will contain no personal identifiable information," Mr. Staggs said.

Mr. Staggs said Disney's board decided to move ahead with the technology upgrades in February 2011 only after identifying multiple ways in which the initiative could expand profits. "If Disney can drive more value from existing infrastructure by layering on technology, that is extremely powerful," said Mr. Brown of Lo-Q. "They can't just compete by building new rides; it's already a theme-park arms race out there."

Disney expects MagicBands to turn into a big business in and of themselves; the company plans to introduce collectible sets of MagicBand accessories and charms.

Prodding guests to do more advance planning, combined with the tracking of guests as they roam the parks, will help Disney manage its work force more efficiently. More advance planning will also help lock visitors into Disney once they arrive in Orlando, discouraging people, for instance, from making impromptu visits to Universal's Wizarding World of Harry Potter.

Some cosmetic changes to the parks are included in the initiative's cost. For instance, eventually guests will no longer enter the parks through turnstiles. Instead, they will tap their MagicBand on a post. Mr. Staggs explained that research indicated that guests — particularly mothers with strollers — viewed the turnstiles as an unpleasant barrier. "Small, subtle things can make a big difference," Mr. Staggs said.

A version of this article appeared in print on January 7, 2013, on page B1 of the New York edition with the headline: The Digital Kingdom.

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NYT > Home Page: Google’s Rivals Say F.T.C. Antitrust Ruling Missed the Point

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Google's Rivals Say F.T.C. Antitrust Ruling Missed the Point
Jan 7th 2013, 06:39

WASHINGTON — One of the more surprising conclusions drawn by the Federal Trade Commission when it dropped its nearly two-year antitrust investigation into Google last week was that Google, far from harming consumers, had actually helped them.

Jon Leibowitz, right, the Federal Trade Commission chairman, speaking last week after the decision was announced.

Amit Singhal of Google said search changes are researched.

But some critics of the inquiry now contend that the commission found no harm in Google's actions because it was looking at the wrong thing.

Instead of considering harm to people who come to Google to search for information, Google's competitors and their supporters say that the government should have been looking at whether Google's actions harmed its real customers — the companies that pay billions of dollars each year to advertise on Google's site.

In its reports, the F.T.C. did not detail how it defined harm or what quantitative measures it had used to determine that Google users were better off.

But interviews with people on all sides of the investigation — government officials, Google supporters, advocates for Microsoft and other competitors, and antitrust experts and economists — show that many of the yardsticks the commission used to measure its outcomes were remarkably similar to Google's own. Not surprisingly, they cast Google in a favorable light.

At issue were changes that Google made in recent years to its popular search page. Google makes frequent adjustments to the formulas that determine what results are generated when a user enters a search. Currently, it makes more than 500 changes a year, or more than one each day.

Users rarely notice the changes in the formulas, or algorithms, that generate search results, but businesses do. If a change in the formulas causes a business to rank lower in the order of results generated by a search, it is likely to miss potential customers.

What customers are now seeing reflects changes in the format of Google results. For certain categories of searches — travel information, shopping comparisons and financial data, for example — Google has begun presenting links to its own related services.

People close to the investigation said that Google had presented the F.T.C. with the results of tests with focus groups hired by an outside firm to review different versions of a Google search results page. After Google acquired ITA, a travel search business, in 2011, it began testing a new way to display flight results.

The company asked test users to compare side-by-side examples of a results page with just the familiar 10 blue links to specialty travel sites with a page that had at the top a box containing direct links to airlines and fares.

People who reviewed the Google data said tests with hundreds of people showed that fewer than one in five users preferred the page with links only. Users said they liked the box of flight results, so Google reasoned that making the change was better for the consumer.

"There is a deep science to search evaluation," Amit Singhal, a senior vice president who oversees Google's search operation, said in an interview on Friday. "A lot of work goes into every change we make."

But the changes were not better for companies or alternative travel sites that were pushed off the first page of results by Google's flight box and associated links. By pushing links to competing sites lower, Google might be making things easier for people who come to it for free search. But it also is having a negative effect on competitors, shutting off traffic for those sites.

Drawing fewer customers as a result of Google's free links, those competitors are forced to advertise more to draw traffic. And advertisers who aren't competitors have fewer places to go to reach consumers, meaning Google can use its market power to raise advertising prices.

"There might be no consumer harm if Google eliminates Yelp," said one Microsoft advocate, who spoke on the condition of anonymity because of the likelihood of further interactions with the F.T.C. "But advertisers certainly are harmed."

A version of this article appeared in print on January 7, 2013, on page B1 of the New York edition with the headline: Critics of Google Antitrust Ruling Fault the Focus.

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NYT > Home Page: Seinfeld to Continue ‘Comedians in Cars Getting Coffee’

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Seinfeld to Continue 'Comedians in Cars Getting Coffee'
Jan 7th 2013, 05:32

Comediansincarsgettingcoffee.Com

Ricky Gervais, left, and Jerry Seinfeld amuse each other in a 1967 Austin-Healey 3000.

Jerry Seinfeld and Sony Pictures Television have decided to produce a second season of the short-run, experimental Internet series that Mr. Seinfeld created last year, "Comedians in Cars Getting Coffee," a decision that mimics those made when a new comedy on television gets an order for a second season.

Michael Richards, left, and Jerry Seinfeld in an episode of "Comedians in Cars Getting Coffee." A second season of the Internet show is on the way.

But the whole idea behind the Internet show, Mr. Seinfeld said, was to try to break into a medium other than TV. The decision to produce 24 new episodes, to be announced Monday, puts Mr. Seinfeld and Sony on the same track as sites like Netflix — which has forthcoming series like "Arrested Development" and "House of Cards" — in testing the waters to see if original, network-quality entertainment can emerge on the Internet.

"It's kind of a new paradigm that we're trying to create," Mr. Seinfeld said in a telephone interview, referring to himself and Sony. "I think we both were craving that little sandbox feeling we had when we started out."

Now they need to chase the same thing that other creators of original Internet content have been after: profits.

"This next go-round we're going to have to figure out some sort of revenue stream, so it makes more sense," Mr. Seinfeld said.

The first 10 episodes of "Comedians in Cars" contain no advertising and appear free on the Sony Web site Crackle and at comediansgettingcoffee.com, the show's own site. The format is a talk show of sorts that features Mr. Seinfeld riding around in vintage cars with friends in the comedy business, making detours to converse over food and coffee. Steve Mosko, the president of Sony Pictures Television, said that almost as soon as Mr. Seinfeld's new show began appearing, "high-end advertisers were banging on our doors" seeking some level of sponsorship. But, he said, Mr. Seinfeld did not want to turn the first season "into something that gets cluttered."

Mr. Seinfeld said he was taking ideas that held personal interest and adapting them for the Internet. "I thought of all the things I liked," he said, which included almost anything about cars, talking with other comics, and coffee in its various forms. He put that together with his observation that all around him "people were watching stuff on phones and pads," and he concluded, "Well, this is stuff I like, and this could be a match."

Besides, he said, the show might have special appeal for "comedy geeks," who "were missing a little piece of the puzzle — the kind of idiotic relationships that we have that are a big part of this life."

Mr. Seinfeld said he never thought of the concept as something for traditional television; he loved the flexibility of the Internet, particularly no fixed duration for any of the episodes. (Each one runs about 11 to 17 minutes, and guests have included his old "Seinfeld" partner Larry David, Ricky Gervais, Alec Baldwin and Mel Brooks.)

Mr. Seinfeld said he took the idea initially to executives at several Internet-based companies, drawing strong interest. "It was just too hard to explain, and they started asking the usual questions, and I started getting that not-good feeling: Oh, I'm back in the old game," he said. "And I don't want to play the old game. I played that game. I want to play a new game."

He turned to Sony because it distributes the repeats of his sitcom, and he had a good relationship with Mr. Mosko. Mr. Seinfeld owns the "Comedians in Cars" show, and Sony will continue to serve as backer and distributor.

Mr. Mosko said the studio was more than pleased with the first season, which he said attracted more than 10 million unique visitors to Crackle. Developing Internet programming is a crucial part of Sony's future, he said.

"What's missing in developing programming for the Internet is patience, trying to get it right," he said. "We're both looking at this as a long-term investment."

As for revenue streams, some form of sponsorship is likely to be attached to the new episodes when they start appearing this spring. But only if advertising can be integrated in the right way, Mr. Mosko said, adding, "We know there's an opportunity there."

A version of this article appeared in print on January 7, 2013, on page C1 of the New York edition with the headline: Still Riffing Over Coffee Cups, Seinfeld Renews a Web Series.
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NYT > Home Page: Alarm in Albuquerque Over Plan to End Methadone for Inmates

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Alarm in Albuquerque Over Plan to End Methadone for Inmates
Jan 7th 2013, 05:37

Mark Holm for The New York Times

Officials at New Mexico's largest jail want to end its methadone program. Addicts like Penny Strayer hope otherwise.

ALBUQUERQUE — It has been almost four decades since Betty Jo Lopez started using heroin.

Above, Betty Jo Lopez, 59, an inmate being treated with methadone at the Metropolitan Detention Center in Albuquerque.

Her face gray and wizened well beyond her 59 years, Ms. Lopez would almost certainly still be addicted, if not for the fact that she is locked away in jail, not to mention the cup of pinkish liquid she downs every morning.

"It's the only thing that allows me to live a normal life," Ms. Lopez said of the concoction, which contains methadone, a drug used to treat opiate dependence. "These nurses that give it to me, they're like my guardian angels."

For the last six years, the Metropolitan Detention Center, New Mexico's largest jail, has been administering methadone to inmates with drug addictions, one of a small number of jails and prisons around the country that do so.

At this vast complex, sprawled out among the mesas west of downtown Albuquerque, any inmate who was enrolled at a methadone clinic just before being arrested can get the drug behind bars. Pregnant inmates addicted to heroin are also eligible.

Here in New Mexico, which has long been plagued by one of the nation's worst heroin scourges, there is no shortage of participants — hundreds each year — who have gone through the program.

In November, however, the jail's warden, Ramon Rustin, said he wanted to stop treating inmates with methadone. Mr. Rustin said the program, which had been costing Bernalillo County about $10,000 a month, was too expensive.

Moreover, Mr. Rustin, a former warden of the Allegheny County Jail in Pennsylvania and a 32-year veteran of corrections work, said he did not believe that the program truly worked.

Of the hundred or so inmates receiving daily methadone doses, he said, there was little evidence of a reduction in recidivism, one of the program's main selling points.

"My concern is that the courts and other authorities think that jail has become a treatment program, that it has become the community provider," he said. "But jail is not the answer. Methadone programs belong in the community, not here."

Mr. Rustin's public stance has angered many in Albuquerque, where drug addiction has been passed down through generations in impoverished pockets of the city, as it has elsewhere across New Mexico.

Recovery advocates and community members argue that cutting people off from methadone is too dangerous, akin to taking insulin from a diabetic.

The New Mexico office of the Drug Policy Alliance, which promotes an overhaul to drug policy, has implored Mr. Rustin to reconsider his stance, saying in a letter that he did not have the medical expertise to make such a decision.

Last month, the Bernalillo County Commission ordered Mr. Rustin to extend the program, which also relies on about $200,000 in state financing annually, for two months until its results could be studied further.

"Addiction needs to be treated like any other health issue," said Maggie Hart Stebbins, a county commissioner who supports the program.

"If we can treat addiction at the jail to the point where they stay clean and don't reoffend, that saves us the cost of reincarcerating that person," she said.

Hard data, though, is difficult to come by — hence the county's coming review.

Darren Webb, the director of Recovery Services of New Mexico, a private contractor that runs the methadone program, said inmates were tracked after their release to ensure that they remained enrolled at outside methadone clinics.

While the outcome was never certain, Mr. Webb said, he maintained that providing methadone to inmates would give them a better chance of staying out of jail once they were released. "When they get out, they won't be committing the same crimes they would if they were using," he said. "They are functioning adults."

In a study published in 2009 in The Journal of Substance Abuse Treatment, researchers found that male inmates in Baltimore who were treated with methadone were far more likely to continue their treatment in the community than inmates who received only counseling.

Those who received methadone behind bars were also more likely to be free of opioids and cocaine than those who received only counseling or started methadone treatment after their release.

A version of this article appeared in print on January 7, 2013, on page A9 of the New York edition with the headline: Plan to End Methadone Use at Albuquerque Jail Prompts Alarm.

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NYT > Home Page: Ravens 24, Colts 9: Lewis and Ravens Eliminate Colts

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Ravens 24, Colts 9: Lewis and Ravens Eliminate Colts
Jan 7th 2013, 04:32

Rob Carr/Getty Images

Ray Lewis (52) helped keep the Colts' Andrew Luck under wraps while the Ravens' offense had its way.

BALTIMORE — Ray Lewis and Andrew Luck finally crossed paths Sunday, Lewis on his way into N.F.L. history after 17 seasons, Luck just arriving for his spot in history in his first.

Andrew Luck after being sacked by the Ravens on Sunday. Luck kept pressing but could not put the Colts in the end zone. He finished 28 of 54 for 288 yards.

The Baltimore Ravens and the Indianapolis Colts are rivals with bitter history that predates both players. But in an A.F.C. wild-card game that had so many dramatic story lines, it was the Baltimore offense — for which the Ravens have waited several years to assume the team identity as Lewis's defense has aged — that finally broke through a defensive struggle.

The Ravens seized a 24-9 victory, ending a remarkable run by a Colts team that was expected to be one of the worst in the league this season.

"My only focus was to come in and get my team a win — nothing else was planned," said Lewis, who was credited with 13 tackles. "It's one of those things, when you recap it all and try to say what is one of your greatest moments. I knew how it started, but I never knew how it would end here in Baltimore. To go the way it did today, I wouldn't change nothing."

The Ravens might view their reward for the win warily. They will travel to Denver, where the Broncos are the A.F.C.'s top seed, to face a familiar nemesis in the divisional round next Saturday. They have not beaten Peyton Manning since 2001, when the Ravens were the defending Super Bowl champions and Lewis was the dominant defensive player in the game. They are 0-2 against him in the playoffs and lost to him, 34-17, in December. The winner of Saturday's game will advance to the A.F.C. championship game, which the Ravens narrowly lost to the Patriots last year.

First the Ravens had to dispatch Manning's successor in Indianapolis. Luck was one of three rookie quarterbacks who led their teams into the playoffs this season, and the Colts — a young, rebuilding unit that last year won only two games — made it in part because of Luck's cool. He led seven second-half winning rallies from a tie or deficit this season. And he executed several superb drives on Sunday, doubling Baltimore's time of possession by the end of the third quarter.

But perhaps it was fitting that on the day Lewis took his final herky-jerky walk through the tunnel for a rapturous pregame dance, his right arm encased in an enormous brace to stabilize the torn right triceps that cost him a large part of the season, the Ravens' defense held up just enough to allow its own offense to survive two fumbles by Ray Rice and to give Ravens quarterback Joe Flacco and receiver Anquan Boldin their own showcase.

Facing a nearly nonstop blitz in the first half, Luck and the Colts had to do without the offensive coordinator Bruce Arians, who was hospitalized with nausea and headaches. Luck was sacked and fumbled in Baltimore territory in the first quarter, stopping one drive. Then the Ravens' defense forced three field goals by the Colts' Adam Vinatieri and held on an early fourth-quarter drive that ended with a rare Vinatieri miss.

That was all the breathing room Flacco needed. The Ravens' offense had been so wobbly this season that Coach John Harbaugh made the surprising decision to fire the offensive coordinator Cam Cameron in the last month of the regular season. In his place, Harbaugh installed Jim Caldwell, the former Colts head coach who took them to one Super Bowl and was fired after last season's Manning-less collapse. That gave Chuck Pagano, the former Ravens defensive coordinator, his first head-coaching opportunity, and his return from leukemia treatment had buoyed the team emotionally.

For much of the first half, the Ravens' offense struggled as much as the Colts'. Rice's first fumble came on the Ravens' first drive, which ended at the Colts' 11-yard line. Then the Ravens settled for a short field goal to take an early lead. But after Vinatieri had tied the score, Flacco, under pressure from the Colts' rush, hit Rice with a short screen pass on second-and-10. In the open field, Rice juked Tom Zbikowski, the former Ravens safety now playing for the Colts, and took off for 47 yards. On the next play, Vonta Leach scored on a 2-yard run.

The Ravens never lost that lead, but Luck's resilience — and his ability to extend plays with his scrambling — kept the pressure on Baltimore. Pagano told his team to re"Because we've got the foundation, the foundation is set," Pagano said. "We said we were going to build one on rock and not on sand, because you can weather storms like this and you can learn from times like this."

In the third quarter, the Ravens took shots down the field to soften the tight coverage the Colts had played in the first half. Boldin, who was brought to the Ravens three years ago precisely to give Flacco a reliable target, caught five passes for 145 yards that exposed an inescapable truth for the Colts: their defense was ranked 21st against the pass. He caught two passes, including a 46-yarder down the right sideline, on a drive that gave the Ravens their first real breathing room, with a 17-6 lead. Boldin caught an 18-yard touchdown pass in the fourth quarter that essentially sealed the victory.

"I went up to him before the game and told him I feel like 200 yards today," Boldin said of a conversation with Flacco. "I don't know if he thought I was joking."

Considering the Broncos will be favored next Saturday, Lewis could have just one game remaining in his career. Luck will have many more. But when Ravens cornerback Cary Williams intercepted a pass by Luck late in the fourth quarter to end the Colts' final real threat, the defense that Lewis had lent so much emotion and physicality since the year the Ravens arrived in Baltimore had briefly stopped the onslaught of offense that Luck will author.

The Ravens inserted Lewis for the final play, an offensive victory formation, allowing him one more dance in Baltimore — an idea that occurred to Harbaugh only when the offense got the ball back, although he said that the owner Steve Bisciotti suggested putting Lewis at running back. But before Lewis went back on the field, he turned to the crowd and pounded his heart. For one more game at least, the Ravens and their heart will keep beating together.

A version of this article appeared in print on January 7, 2013, on page D3 of the New York edition with the headline: Ravens Extend Lewis's Last Run and End Luck's First.
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NYT > Home Page: Seahawks 24, Redskins 14: Griffin Injured as Redskins Fall to Seahawks

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Seahawks 24, Redskins 14: Griffin Injured as Redskins Fall to Seahawks
Jan 7th 2013, 04:32

Al Bello/Getty Images

Robert Griffin III's right knee gave out when he tried to reach for a bad shotgun snap with a little over six minutes remaining in the game.

LANDOVER, Md. — Robert Griffin III lay on the 5-yard line, with the ball — and the Washington Redskins' season — inches away from him. But Griffin did not reach to get it, did not even turn to try and swipe at it; he couldn't. He did not want to let go of his right knee.

Russell Wilson, the game's other rookie quarterback, passed for 187 yards and ran for 67.

So Griffin held on, rolling ever so slightly in the chewed-up grass. His teammate Trent Williams screamed for team trainers to hurry onto the field, and minutes later Griffin finally rose, slowly and gingerly, before limping off to nervous cheers.

That scary sequence, as linebacker Lorenzo Alexander called it, served as a difficult coda for the Redskins fans at FedEx Field on Sunday who endured a doubly brutal finish: their team's surprising season ended with a 24-14 loss to the Seattle Seahawks, while their wunderkind quarterback's future was thrown into doubt because of another knee injury with about six minutes left in the game. Adding to the emotion was that many will question whether Griffin should have even been in the game.

One would understand, of course, if the fans around here were especially exasperated. This latest fall came with an especially cruel twist, coming just months after the Washington Nationals opted to shut down their sparkling young pitcher, Stephen Strasburg, because he was recovering from elbow surgery. With Strasburg idle, the Nationals — who won their division, just like the Redskins — lost in the first round of the playoffs, too.

But this time, even as the Redskins seemed to take the opposite approach — pushing Griffin, despite an obviously impaired leg — the plan backfired anyway. He was clearly not himself and the Seahawks sprinted past the Redskins. Seattle, and its young star quarterback Russell Wilson, will face Atlanta in a divisional round game Sunday.

What comes next for Griffin and Coach Mike Shanahan, however, is far murkier. Griffin, who first strained the lateral collateral ligament in the knee on Dec. 9, will have tests Monday but conceded after the game that he did not know how seriously he was injured and probably "did put myself at more risk by being out there."

He added, though, that he never considered coming out of the game earlier because "I'm the best option for this team and that's why I'm the starter."

Shanahan essentially agreed with that sentiment, saying that he was in constant communication with Griffin during the game about whether Griffin's knee — which he appeared to aggravate late in the first quarter — had become too limiting. According to Shanahan, Griffin drew a distinction between being hurt and being injured, with the former being a condition that would allow him to keep playing and the latter likely being "only if he can't walk," tight end Logan Paulsen said.

That sort of feeling was shared by several of Griffin's other teammates, who roundly praised his fortitude. Still, Shanahan will certainly face questions about whether he should have overruled Griffin, particularly as it became more apparent that Griffin was hindered. Griffin finished Sunday's game just 10-of-19 passing for 84 yards, throwing two touchdown passes and an interception. He was sacked twice and rushed only five times for 21 yards, about 30 yards fewer than his season average.

"I think everyone could see after the first quarter that he wasn't exactly the same," Shanahan said. "I still thought he could go in there and make the plays he was capable of making."

Shanahan added, "I'll probably second-guess myself."

Griffin's injury took much of the drama out of the much-anticipated battle between Griffin and Wilson. Comparisons between the two are inevitable if only because, at the most basic level, they are both mobile quarterbacks who showed unusual aplomb in leading their teams to unlikely surges during their rookie seasons.

Wilson finished the season with a passer rating of 100, which would have set a record for rookies in the N.F.L. — except that Griffin finished with a 102.4. Wilson tied Peyton Manning's rookie record for touchdown passes with 26, with Griffin right behind at 20.

A version of this article appeared in print on January 7, 2013, on page D1 of the New York edition with the headline: In Redskins' Defeat, a Little Agony.

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NYT > Home Page: After Pinpointing Gun Owners, Journal News Is a Target

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After Pinpointing Gun Owners, Journal News Is a Target
Jan 7th 2013, 04:34

WHITE PLAINS — Local newspapers across the country look for stories that will bring them national attention, but The Journal News, a daily nestled in a wooded office park in a suburb north of New York, may have gotten more than it bargained for.

Two weeks ago, the paper published the names and addresses of handgun permit holders — a total of 33,614 — in two suburban counties, Westchester and Rockland, and put maps of their locations online. The maps, which appeared with the article "The Gun Owner Next Door: What You Don't Know About the Weapons in Your Neighborhood," received more than one million views on the Web site of The Journal News — more than twice as many as the paper's previous record, about a councilman who had two boys arrested for running a cupcake stand.

But the article, which left gun owners feeling vulnerable to harassment or break-ins, also drew outrage from across the country. Calls and e-mails grew so threatening that the paper's president and publisher, Janet Hasson, hired armed guards to monitor the newspaper's headquarters in White Plains and its bureau in West Nyack, N.Y.

Personal information about editors and writers at the paper has been posted online, including their home addresses and information about where their children attended school; some reporters have received notes saying they would be shot on the way to their cars; bloggers have encouraged people to steal credit card information of Journal News employees; and two packages containing white powder have been sent to the newsroom and a third to a reporter's home (all were tested by the police and proved to be harmless).

"As journalists, we are prepared for criticism," Ms. Hasson said, as she sat in her meticulously tended office and described the ways her 225 employees have been harassed since the article was published. "But in the U.S., journalists should not be threatened." She has paid for staff members who do not feel safe in their homes to stay at hotels, offered guards to walk employees to their cars, encouraged employees to change their home telephone numbers and has been coordinating with the local police.

The decision to report and publish the data, taken from publicly available records, happened within a week of the school massacre in nearby Newtown, Conn. On Dec. 17, Dwight R. Worley, a tax reporter, returned from trying to interview the families of victims in Newtown with an idea to obtain and publish local gun permit data. He discussed his idea with his immediate editor, Kathy Moore, who in turn talked to her bosses, according to CynDee Royle, the paper's editor.

Mr. Worley started putting out requests for public information that Monday, receiving the data from Westchester County that day and from Rockland County three days later. All the editors involved said there were not any formal meetings about the article, although it came up at several regular news meetings. Ms. Royle, who had been at The Journal News in 2006 when the newspaper published similar data, without mapping it or providing street numbers, said that editors discussed publishing the data in at least three meetings.

Ms. Hasson said Ms. Royle told her that an article with gun permit data would be published on Sunday, Dec. 23. While Ms. Hasson had not been at the paper in 2006, she knew there had been some controversy then. She made sure to be available on Dec. 23 by e-mail, and accessible to the staff if any problems came up. A spokesman for Gannett, which owns The Journal News, said it was never informed about the coming article.

"We've run this content before," Ms. Hasson said. "I supported it, and I supported the publishing of the info."

By Dec. 26, employees had begun receiving threatening calls and e-mails, and by the next day, reporters not involved in the article were being threatened. The reaction did not stop at the local paper: Gracia C. Martore, the chief executive of Gannett, also received threatening messages.

Many of the threats, Ms. Hasson said, were coming from across the country, and not from the paper's own community. But local gun owners and supporters are encouraging an advertiser boycott of The Journal News. Scott Sommavilla, president of the 35,000-member Westchester County Firearm Owners Association, said 44,000 people had downloaded a list of advertisers from his group's Web site. But he emphasized that his association would never encourage any personal threats. Appealing to advertisers, he said, is the best way for gun owners to express their disapproval of the article.

"They're really upset about it," Mr. Sommavilla said. "They're afraid for their families."

The paper's decision has drawn criticism from journalists who question whether The Journal News should have provided more context and whether it was useful to publish individual names and addresses. Journalists with specialties in computer-assisted reporting have argued that just because public data has become more readily available in recent years does not mean that it should be published raw. In ways, they argued, it would have been more productive to publish data by ZIP code or block.

"The Journal News, I personally think, should have rethought the idea as actually going so far to identify actual addresses," said Steve Doig, a professor with an expertise in data journalism at Arizona State. "This particular database ought to remain a public record. Just because it's available and public record doesn't mean we have to make it so readily available."

Mr. Worley disagrees. "The people have as much of a right to know who owns guns in their communities as gun owners have to own weapons," he said.

Mr. Doig pointed out that the recent publication of gun information by other papers has made access to this public information more difficult because legislators started blocking the data immediately. "The backlash, very typically from this, is for legislators to try to close up the access to this type of data."

Mr. Worley said he had received mainly taunting phone calls sprinkled in with callers who said "you should die." He found broken glass outside of his home and would not say how much time he was spending there right now. But he said he had largely been supported by the newsroom.

The Journal News's features editor, Mary Dolan, said that while she was not involved with the publication of the article, her home address and phone numbers were published online in retaliation. She has had to disconnect her phone and has "taken my social media presence and just put it on the shelf for a while." She has also received angry phone calls from former neighbors in Westchester whose gun information was published.

She said she was especially concerned about the part-time staff members who write up wedding anniversary and church potluck announcements who have been harassed. But she supports the paper for its decision.

"It sparked a conversation that needed to occur in this country, and it revealed tactics that will be employed when gun owners feel their rights are threatened," she said.

Putnam County has refused to release similar data, but Ms. Hasson said she would continue to press for it. She would not say whether the paper had lost any of its advertisers. According to the Alliance for Audited Media, The Journal News, like many newspapers nationwide, has had sharp declines in circulation. Its total circulation from Monday through Friday fell from 111,536 in September 2007 to 68,850 in September 2012.

At the same time, Ms. Hasson has been trying to calm the nerves of her family after photographs of the home she is renting and references to her adult children were put online.

"They are concerned about my safety," she said about her children. "But they are very supportive."

A version of this article appeared in print on January 7, 2013, on page A1 of the New York edition with the headline: After Pinpointing Gun Owners, Paper Is a Target.

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NYT > Home Page: Hundreds in Peru Balk at Relocating From Copper Mine Site

NYT > Home Page
HomePage
Hundreds in Peru Balk at Relocating From Copper Mine Site
Jan 7th 2013, 01:50

Oscar Durand for The New York Times

The run-down village of Morococha, which is slated to be razed to build a copper mine.

MOROCOCHA , Peru — High among barren peaks, a Chinese mining company has built the Levittown of the Andes. Long rows of identical attached houses face each other across wide, straight streets, one-third of them still waiting for people to walk through their varnished pine doors and make homes under their slanted red roofs.

The company, Chinalco, which is owned by the Chinese government, built the new town to relocate more than 5,000 people living in nearby Morococha, a century-old mining village. The company plans to demolish Morococha to make way for an enormous open-pit copper mine.

Chinalco has moved close to 700 families since September. But several hundred residents have resisted, staging marches and other protests even as their neighbors load their belongings into moving trucks for the trip to the new town, which has not been named yet; it may ultimately be called Nueva Morococha.

The two towns are only six miles apart — a 15-minute drive — and are at similarly lofty altitudes. Morococha is at about 14,760 feet, and the new settlement is just 650 feet lower, at a spot now called Carhuacoto. But for many, the move is like traveling between two worlds.

Morococha is old, decaying, squalid: a broken window into raw poverty and neglect. It looks as if it had been swept carelessly against the side of an ugly yellow mountain that is full of copper ore, with no regard for where cracked houses and crooked streets came to rest.

Most of the houses have mud walls and leaky, rusting corrugated metal roofs. Residents get water from taps in the streets; in the dry season the taps work only a few hours a day. Many of the townspeople use crude communal latrines.

The new town is all straight lines, fresh paint and smooth paving. There are new schools, churches, a clinic and playgrounds. Each house has running water, supplied by a just-built purification plant. There are showers (though no water heaters), and there are toilets that flush into a new sewage treatment system. Trash is carted away to a new sanitary landfill.

During the day, when most residents are away at work, it is strangely silent and sterile, with the artificial feel of a movie set. Crews of workers in safety orange coveralls and hard hats sweep the otherwise empty streets.

"You can get lost," said Virginia Valladolid, 45, one of the street sweepers, who moved in several weeks ago and earns $3 a day from Chinalco. It is the first steady job she has ever had. She has a house with a toilet for the first time in her life. She turns on the tap and the water comes out clear, not yellow, as she said it often did in Morococha.

"I don't miss anything," Ms. Vallodolid said, reflecting on the 15 years she lived in Morococha. "I lived uncomfortably there."

But back in Morococha, the resisters, many of them property owners, are holding out, refusing to move or sell their homes.

In an act of defiance, Marcial Salomé, the mayor of Morococha, has gone on a minor building spree, putting up better public toilets and places for people to wash their clothes.

Mr. Salomé said that he and other residents are not opposed to moving the town, but that they want Chinalco to do more in exchange. They want the company to guarantee jobs in the new mine for residents. And they want the company to pay the people of Morococha $300 million for destroying their town.

Mr. Salomé also voiced a key complaint of many who have moved, who say the new houses, with as little as 430 square feet of space, are simply too small. Mr. Salomé pointed to another foreign mining company, Xstrata Copper, which is planning a similar relocation of a town in Peru's south and has promised to build houses several times as large.

"We want what's fair," Mr. Salomé said.

Sonia Ancieta is one of the staunchest holdouts. Her great-grandparents moved to Morococha perhaps 100 years ago. The cemetery is full of her ancestors. She has a large house that she measures at more than 2,000 square feet, including several rental rooms and a store on what used to be a busy street.

Andrea Zarate contributed reporting.

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