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On 23 Jun 2012, at 8:49 PM, Carol Botteron wrote:

> But I'm having a *TERRIBLE* time trying to get 10.7. Earlier today I
> spent at least an hour at the App Store and Apple.com trying to
> figure out how to get it. At the App Store I clicked on the $29.99
> but nothing happened.
>
> Just now I clicked on the $29.99 and got "Buy App" so I went through
> with that (credit card etc.) and it seemed to be placing the order
> but nothing happened -- no download etc.
>
> Checked apple.com order status and it has the order for the ipad but
> not for 10.7.

The $29.99 OS X Lion upgrade can only be purchased via the new App Store application, not on apple.com. So you need to be running 10.6.8 in the first place (to launch the App Store app). Just to be sure: Access the App Store app from the Apple menu, third item down, "App Store..."

Status for App Store purchases is right inside the App Store application itself. Click on the "Purchases" icon at the top of the window. If the purchase went through, you should see OS X Lion listed there.

I just re-downloaded OS X Lion yesterday to make a backup on a USB drive, so it seems to be working fine. Of course, you need to be continually connected to the Internet for this to work, and if you didn't already have an account set up, it should have guided you through doing that (sounds like it did?). Do you have a usual Apple ID that you use for other things like iTunes already?

G

Since it's new.... I'd call 1-800-my-apple.
They have always been very helpful to me.
Karen

________________________________
From: Carol Botteron <botteron@alum.mit.edu>
To: macbook@yahoogroups.com
Sent: Saturday, June 23, 2012 10:49 PM
Subject: [MacBook] Getting OS 10.7?


 
I just got an iPad. My MacBook Pro runs OS 10.6.8. Apparently I
need to upgrade to 10.7 for it to access the iCloud.

But I'm having a *TERRIBLE* time trying to get 10.7. Earlier today I
spent at least an hour at the App Store and Apple.com trying to
figure out how to get it. At the App Store I clicked on the $29.99
but nothing happened.

Just now I clicked on the $29.99 and got "Buy App" so I went through
with that (credit card etc.) and it seemed to be placing the order
but nothing happened -- no download etc.

Checked apple.com order status and it has the order for the ipad but
not for 10.7. Called Apple and their robot sent me to
http://www.apple.com/support/mac/app-store/
but I can't find a way to get help from there either.

Please, can someone tell me what to do?

[Non-text portions of this message have been removed]

texasexpediter.....there is a lot of help available to Mac users.  This group,    the online manual...
http://manuals.info.apple.com/en_US/MacBook_Pro_13inch_Mid2010.pdf

and of course calling 1-800-my-apple.
Also you can google a question and get an answer.
As to streets and maps, you can use google maps or yahoo maps for a map and driving directions and distance.
Enjoy your Mac.  I'm a recent convert myself.  Karen

________________________________
From: texasexpediter <K5LDB.Leo@gmail.com>
To: macbook@yahoogroups.com
Sent: Saturday, June 23, 2012 10:22 PM
Subject: [MacBook] New MBP


 
I wound up getting the basic 13" MBP and really like it so far, at least as far as I've gotten with it. I've got to make the transition from my Windows computer and that's going to take some doing. There are a few things I want that I don't know if they're available.

Why does nobody make a Streets and Trips type package for the Mac? I want to be able to input two addresses and get directions between the two plus total distance. I really want ST but MS apparently is too stupid to realize they have another market in Macs. I'll probably go with Parallels at some point for that plus a few other things that are PC only.

Is there a really good and really concise how to Mac in quick simple steps?

[Non-text portions of this message have been removed]

I just got an iPad. My MacBook Pro runs OS 10.6.8. Apparently I
need to upgrade to 10.7 for it to access the iCloud.

But I'm having a *TERRIBLE* time trying to get 10.7. Earlier today I
spent at least an hour at the App Store and Apple.com trying to
figure out how to get it. At the App Store I clicked on the $29.99
but nothing happened.

Just now I clicked on the $29.99 and got "Buy App" so I went through
with that (credit card etc.) and it seemed to be placing the order
but nothing happened -- no download etc.

Checked apple.com order status and it has the order for the ipad but
not for 10.7. Called Apple and their robot sent me to
http://www.apple.com/support/mac/app-store/
but I can't find a way to get help from there either.

Please, can someone tell me what to do?

I wound up getting the basic 13" MBP and really like it so far, at least as far as I've gotten with it. I've got to make the transition from my Windows computer and that's going to take some doing. There are a few things I want that I don't know if they're available.

Why does nobody make a Streets and Trips type package for the Mac? I want to be able to input two addresses and get directions between the two plus total distance. I really want ST but MS apparently is too stupid to realize they have another market in Macs. I'll probably go with Parallels at some point for that plus a few other things that are PC only.

Is there a really good and really concise how to Mac in quick simple steps?